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Gemini comes to Gmail to summarize, draft emails, and more | TechCrunch

May 14, 2024 - techcrunch.com
Google announced at its Google I/O 2024 conference that Gmail will be upgraded with its Gemini AI technology. This will enable users to search, summarize, and draft emails, as well as perform more complex tasks such as processing e-commerce returns by searching the inbox, finding the receipt, and filling out an online form. The feature can also analyze attachments like PDFs and summarize key points or action items. Gemini can also help users organize receipts from their emails, put them in a Drive folder, or extract the information and put it into a spreadsheet.

However, there are concerns about whether users will want AI technology in their inboxes due to past discomfort with Google scanning emails for ad-targeting purposes. There are also concerns about how AI is being trained and how people's data is being used in the process. Despite these concerns, Gemini will also be able to draft emails and offer highlights from Google Meet meetings. Gemini 1.5 Pro will be available as an optional upgrade in Workspace Labs for those who want to try its capabilities.

Key takeaways:

  • Google is upgrading Gmail with its Gemini AI technology, which will allow users to search, summarize, and draft emails.
  • The AI can also perform complex tasks like processing e-commerce returns by searching the inbox, finding the receipt, and filling out an online form.
  • Gemini can analyze email attachments like PDFs, organize receipts from emails, and even automate workflows for future use.
  • Despite the potential benefits, there are concerns about the AI's ability to 'read' emails and how user data is used in the process.
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