Dimon also highlighted the risks associated with AI, including misuse by malicious actors. Despite these concerns, JPMorgan Chase continues to aggressively pursue AI, advertising for 3,651 AI-related roles globally from February to April. The company is also developing an AI chatbot to provide consumers with investment advice. However, in February, the company restricted its employees' use of ChatGPT, an AI system developed by Open AI, due to concerns over the inadvertent sharing of sensitive financial information.
Key takeaways:
- Jamie Dimon, CEO of JPMorgan Chase, predicts that artificial intelligence (AI) will enable the next generation of workers to work only three-and-a-half days a week.
- AI is already being used by thousands of employees at JPMorgan Chase, adding significant value to the company. However, Dimon acknowledges that AI will inevitably replace some jobs.
- JPMorgan Chase is aggressively pursuing AI in its strategy, with the company advertising for 3,651 AI-related roles globally from February to April. The company is also developing an AI chatbot for consumer investment advice.
- Despite the benefits, Dimon acknowledges the risks of AI, including misuse by malicious actors. In February, the company restricted its employees' use of ChatGPT, an AI system by Open AI, due to concerns over potential inadvertent sharing of sensitive financial information.