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7 business leaders reveal how their companies are embracing AI in 2024

Jan 02, 2024 - businessinsider.com
The article discusses the growing influence of artificial intelligence (AI) in the workplace, with a focus on generative AI. It highlights the excitement around OpenAI's ChatGPT and the potential changes it could bring to business operations. The article also discusses the concerns about AI, such as its limitations and the lack of transparency in its decision-making process. Several business executives share their insights on AI, discussing their goals, concerns, and the potential impact of AI on their respective industries.

The article features comments from executives at companies like Ancestry, Boston Consulting Group, Cushman & Wakefield, LinkedIn, SAP, ServiceNow, and Verizon Consumer Group. These executives discuss how they are incorporating AI into their operations, the challenges they face, and their future plans for the technology. They emphasize the need for responsible and ethical use of AI, the importance of continuous learning and adaptation, and the potential of AI to transform business operations and customer interactions.

Key takeaways:

  • The emergence of ChatGPT in late 2022 has sparked excitement around generative AI, with many predicting it will significantly change how businesses operate.
  • Many business executives believe that the power of generative AI will transform business operations, but the specific ways in which this will happen remain unclear.
  • Companies such as Ancestry, Boston Consulting Group, Cushman & Wakefield, LinkedIn, SAP, ServiceNow, and Verizon Consumer Group are actively incorporating AI into their operations and have shared their experiences and goals for the technology.
  • Despite the excitement, there are concerns about the ethical use of AI, data protection, and the potential for AI to replace human jobs.
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