The survey also highlights a preference for traditional passwords over AI-based security, driven by familiarity rather than actual security. Although biometric solutions are gaining traction among tech-savvy users, mainstream adoption is hindered by privacy concerns. To build trust, companies need to offer transparent, opt-in experiences and educate users on AI security. As AI verification evolves, increased transparency and education may help reduce Gen Z's skepticism, but for now, trust remains a significant barrier.
Key takeaways:
- Gen Z is highly skeptical of AI-based security solutions, with 72% expressing distrust, despite growing up in a tech-dominated world.
- The skepticism is attributed to Gen Z's exposure to data breaches and surveillance scandals, leading to heightened awareness of privacy issues.
- While biometric authentication is gaining traction among tech-savvy users, mainstream adoption is slow due to privacy concerns.
- Building trust in AI security requires education, transparency, and clear communication about how user data is protected.