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90% of Procurement Leaders to Adopt AI Agents in 2025, According to Icertis Sponsored Study

Jan 28, 2025 - financialpost.com
Icertis, a leader in AI-powered contract intelligence, has released the 2025 ProcureCon Chief Procurement Officer Report, highlighting that 90% of procurement leaders are considering or already using AI agents to optimize operations. The report indicates that procurement is shifting from cost-saving to driving enterprise value through advanced analytics and AI, aiming to impact commercial outcomes via contracts. Key challenges for 2025 include reducing risk, managing supply chain disruptions, and addressing inflation. While procurement has improved maverick spending, ROI remains a concern, underscoring the need for AI integration to optimize contract terms and drive revenue.

The report also notes that AI and value creation are prioritized over ESG goals, with integration and data quality issues being major barriers to AI adoption. Icertis is positioned as a key partner to overcome these challenges, offering enterprise-grade innovation and seamless AI integration. The research, conducted by ProcureCon Insights, surveyed leaders from companies in the U.S. and Canada, with over 60% representing firms with more than $1 billion in managed spend. The findings suggest a proactive shift in procurement, with AI being embraced as a critical tool for resilience and revenue capture.

Key takeaways:

  • 90% of procurement leaders are considering or using AI agents to optimize operations in 2025.
  • Key challenges for CPOs in 2025 include reducing risk, managing supply chain disruptions, and addressing inflationary pressures.
  • AI and value creation are prioritized over ESG, with 66% of respondents focusing on AI in procurement processes.
  • Integration and data quality issues are major barriers to AI adoption, with 88% and 75% of respondents citing these challenges, respectively.
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