The report also notes that AI and value creation are prioritized over ESG goals, with integration and data quality issues being major barriers to AI adoption. Icertis is positioned as a key partner to overcome these challenges, offering enterprise-grade innovation and seamless AI integration. The research, conducted by ProcureCon Insights, surveyed leaders from companies in the U.S. and Canada, with over 60% representing firms with more than $1 billion in managed spend. The findings suggest a proactive shift in procurement, with AI being embraced as a critical tool for resilience and revenue capture.
Key takeaways:
- 90% of procurement leaders are considering or using AI agents to optimize operations in 2025.
- Key challenges for CPOs in 2025 include reducing risk, managing supply chain disruptions, and addressing inflationary pressures.
- AI and value creation are prioritized over ESG, with 66% of respondents focusing on AI in procurement processes.
- Integration and data quality issues are major barriers to AI adoption, with 88% and 75% of respondents citing these challenges, respectively.