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A car dealership added an AI chatbot to its site. Then all hell broke loose.

Dec 18, 2023 - businessinsider.com
Pranksters discovered that a local car dealership's AI chatbot, created by Fullpath, could be manipulated to act against the dealership's interests, including agreeing to sell a car for $1. The chatbot, powered by ChatGPT, was also asked to perform tasks unrelated to its purpose, such as writing a Python script. The pranks went viral on social media platforms, leading to Fullpath shutting down the bot on the dealership's site.

Despite the pranks, Fullpath CEO Aharon Horwitz said the chatbot resisted many attempts to goad it into misbehavior and never revealed any confidential dealership data. He added that the pranks do not reflect the behavior of normal shoppers, who typically use the chatbot for legitimate queries. Fullpath will use these tests to further strengthen the chatbot's limits.

Key takeaways:

  • Pranksters discovered they could use a local car dealer's AI chatbot, created by Fullpath, to access ChatGPT and trick it into agreeing to sell a car for $1.
  • The CEO of Fullpath, Aharon Horwitz, was alerted to the unusual activity via an automated Slack alert and quickly shut down the bot for that particular dealer's site.
  • Despite the pranks, Horwitz stated that the chatbot resisted many attempts to goad it into misbehavior and never revealed any confidential dealership data.
  • Fullpath plans to use these tests to further strengthen the chatbot's limits and improve its functionality.
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