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A Lot Of Retail News Hit Between CES And NRF Big Show

Jan 13, 2024 - forbes.com
The article discusses the increasing role of technology in retail, with CES becoming a significant driver of retail headlines. It highlights the economic indicators from various markets, with struggling established markets and rising markets showing growth. The article also discusses the role of AI in retail, with companies like Amazon and Victoria's Secret announcing new AI capabilities. Furthermore, it mentions the increasing importance of sustainability and smarter retail operations, with social shopping expected to reach $3T in gross market value by 2028.

The article also highlights the role of Walmart in the retail tech scene, with the company announcing several new initiatives at CES. These include AI receipt verification, renewable energy for stores, and a platform for users to share product reviews. The article concludes by stating that technology is becoming increasingly important to retail's success, with retailers ready to make significant changes in response to consumer behavior and market trends.

Key takeaways:

  • Retail markets around the world are showing varying results, with struggling established markets and rising markets showing growth. The UK retail market is struggling, while the Indian economy is expected to grow at 6.3% over the next fiscal year.
  • AI and technology are becoming increasingly important in retail, with companies like Amazon and Victoria's Secret investing in AI capabilities. Retailers are also prioritizing sustainability and "smarter" retail operations, such as RFID and supply chain visibility.
  • Walmart is making significant strides in retail technology, with announcements of GenAI search for iOS users, InHome Replenishment, and AI receipt verification among others. The company is also focusing on renewable energy and social commerce.
  • Consumer behavior is changing, with a decrease in online grocery sales and an increase in Buy Now Pay Later usage. Consumers are also showing reservations about sharing personal information and have mixed feelings about AI in shopping.
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