The article also highlights the role of AI and machine learning in this transition, with AI chatbots and other AI-powered software becoming increasingly common in the workplace. Wagner advises businesses to invest in internal mobile apps and to ensure all staff are technologically literate to make the most of these developments. He concludes by predicting that more hardware gadgets will become obsolete as smartphones become more powerful and versatile.
Key takeaways:
- Smartphones are increasingly replacing dedicated hardware in both consumer and enterprise spaces, with software applications enabling a wide range of functionalities.
- Companies are rethinking their approach to providing employees with work tools, with some opting for a bring-your-own-device (BYOD) approach or a corporate-owned, personally-enabled (COPE) model.
- Artificial intelligence tools, particularly large language models (LLMs), are set to significantly change how employees access company information, with AI chatbots becoming an integral part of the office environment.
- Companies are advised to invest in internal mobile apps, integrate enterprise-grade software components, and ensure all staff have a similar level of technological literacy to prepare for the transition from hardware to software.