The author suggests that the technology industry will continue to evolve and learn from the use of AI-powered tools, with a focus on data integrity, quality, and governance. Despite the challenges, the author believes that generative AI will ultimately change the way organizations operate, with millions of knowledge workers expected to use AI-powered assistants in 2024 and beyond.
Key takeaways:
- Leaders will need to weigh costs and operational considerations when deciding to implement generative AI in their companies. This includes decisions on whether to buy or build, use large or small models, and opt for open source or proprietary solutions.
- Companies will face challenges related to data quality, model reliability, accessibility, and governance. Despite the enthusiasm for generative AI, many companies are not yet equipped to fully utilize it due to these bottlenecks.
- Generative AI will likely evolve and improve over time, with a focus on boosting its efficiency, accuracy, and reconciling necessary regulations with innovation. The coming year will be integral in defining what the AI-driven future looks like.
- Millions of knowledge workers, both technical and business users, will be using various forms of AI-powered assistants in 2024 and beyond. The insights gained from this large user base will help inform future approaches and use cases for generative AI.