CX.AI is expected to play a crucial role in shaping memorable experiences that enhance customer loyalty. The suite includes features such as Audience of One and Creative of One, which tailor customer experiences and creatives to individuals, and Faster Campaigns, which gives business users control of audience building, creative, and copywriting. CX.AI also offers Data Analysis for All, providing insights and discovery, and is flexible for the modern data stack, supporting bundled, composable, and hybrid deployments.
Key takeaways:
- ActionIQ has launched CX.AI, a suite of AI-enabled solutions designed for customer experience, marketing, and data teams. The first release includes two modules, CX.AI Data and CX.AI Content, aimed at delivering personalized creative content to individual audience members.
- The company has announced a partnership with Typeface, the generative AI platform for enterprise content creation. This integration will allow marketers and designers to create customized, on-brand content that aligns with ActionIQ’s audiences.
- CX.AI is expected to enhance operational effectiveness and play a crucial role in shaping memorable experiences that boost customer loyalty. It includes features like Audience of One, Creative of One, Faster Campaigns, Data Analysis for All, and flexibility for the modern data stack.
- ActionIQ's CX.AI and Typeface's Multimodal Content Hub integration is expected to enable a level of personalization at scale that was previously impossible, according to Abhay Parasnis, Founder and CEO at Typeface.