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Feature Story
After Klarna, Zoom's CEO also uses an AI avatar on quarterly call | TechCrunch
May 23, 2025 · techcrunch.com
Zoom is expanding its custom avatar feature to all users, aligning with Yuan's vision of creating digital twins for meetings. This initiative is part of a broader industry trend, as other tech leaders, like the CEO of Otter, are also exploring the use of avatars to manage workloads.
Key takeaways
- Zoom CEO Eric Yuan used his avatar to address a quarterly earnings call, highlighting the company's focus on AI and digital communication.
- Yuan emphasized the importance of trust and security in AI-generated content, stating that Zoom has implemented safeguards to protect user identity and ensure responsible use of avatars.
- Zoom is expanding its custom avatar feature to all users, showcasing its commitment to advancing communication technology.
- The trend of CEOs using avatars for official communications is growing, with other tech leaders like the CEO of Otter also exploring similar AI-driven solutions.