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AI And The Future Of Search: How We Broke The Web And What Comes Next

Apr 02, 2025 - forbes.com
The article discusses the significant shift in online search behavior, with users increasingly turning to AI-driven platforms like ChatGPT and Perplexity instead of traditional search engines like Google. This change is attributed to the cluttered and frustrating web experience filled with pop-ups, ads, and paywalls, which has made AI search a more appealing alternative. AI search tools provide single, consolidated answers, raising concerns about the transparency and control of information flow, as well as the potential centralization of power in the hands of a few AI platforms.

The rise of AI search poses challenges for the online advertising model and publishers, as it could disrupt the traditional web economy that relies on targeted ads and website traffic. If AI platforms summarize content without directing users to original sites, publishers may struggle to sustain their businesses. The article suggests that AI could evolve into decentralized personal assistants, allowing users to control their data and search experiences. However, businesses must adapt by focusing on performance and transparency to remain relevant in an AI-driven landscape. The author likens this moment to the transformative period of 1996, emphasizing the need to learn from past mistakes to build a better web.

Key takeaways:

  • The rise of AI-driven platforms like ChatGPT and Perplexity is challenging Google's dominance in search, with a significant increase in users turning to AI for answers.
  • The traditional web experience has become cluttered with ads, pop-ups, and paywalls, leading users to seek alternatives like AI search for more streamlined information retrieval.
  • AI search centralizes information, raising concerns about transparency and control over the flow of information, which could impact the online advertising model and publishers' revenue.
  • There is potential for a decentralized AI future where users control their data and search experiences, but businesses must adapt to maintain performance and transparency in AI indexing and ranking.
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