The author suggests five tactics to leverage AI, including demanding AI innovation from partners, enhancing human capabilities with AI, starting with software and data, measuring productivity that matters, and getting CFOs to power GenAI innovation. The article concludes by stating that executives who take decisive action to harness AI's potential will gain a sustained competitive advantage, while those who lag behind risk being left behind.
Key takeaways:
- AI offers the biggest disruption in the IT services industry since the invention of the Internet, enhancing worker productivity and consumer experiences.
- Generative AI (GenAI) doesn't turbocharge value without being integrated into existing technologies, compliance requirements, data systems and workflows.
- Five steps to leverage AI arbitrage include demanding AI innovation from partners, enhancing your people with AI, starting with software and data, measuring productivity that matters, and getting your CFO to power GenAI innovation.
- Executives taking decisive action to harness AI’s potential will gain a sustained competitive advantage, while laggards risk being left behind.