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AI, Automation And The Global Productivity Crisis

Jul 14, 2023 - forbes.com
The article discusses the global productivity crisis due to a declining working-age population and the role of artificial intelligence (AI) and automation in addressing this issue. The author, the CEO of Automation Anywhere, highlights that AI and automation can boost organizational productivity by automating business applications and processes that were previously human-run. He cites a prediction that AI and automation could have a combined global impact value of $15 trillion by 2030. The author also notes that AI and automation are now board-level discussions and are key components of ongoing digital transformation strategies for 95% of organizations.

The article further explores the impact of AI and automation on employees. The author suggests that work will be changed in three ways: some will be automated, some will be augmented, and new work will be created. He emphasizes the importance of reskilling to ensure that those affected by this change have the necessary skills to succeed. The author concludes by stating that the use of AI combined with intelligent automation will drive a necessary level of business agility, providing foundational stability for organizations and the economy in an ever-changing world.

Key takeaways:

  • The world is on the brink of a global productivity crisis due to the declining working-age population, necessitating increased productivity to achieve GDP targets.
  • AI and intelligent automation can boost organizational productivity by automating business applications and processes that were previously human-run. They are predicted to have a combined global impact value of $15 trillion by 2030.
  • AI and automation are now board-level discussions and are seen as key components of ongoing digital transformation strategies. Some companies are considering "extreme automation" to change their business models.
  • AI and automation will change work by automating some tasks, augmenting others, and creating new work. Reskilling is crucial to ensure those affected by this change have the necessary skills to succeed.
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