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AI can give career advice but it's best paired with a manager's input

Feb 23, 2024 - businessinsider.com
A recent survey revealed that nearly half of Gen Z workers believe chatbots and social media provide better career advice than their managers. This reliance on artificial intelligence (AI) for career guidance may be due to overworked or ineffective managers, according to Christopher G. Myers, an Academy of Management scholar and associate professor of management at Johns Hopkins University. However, he warns that while AI can synthesize vast amounts of generalized information, it cannot replace the contextualized information gained from a conversation with a manager or mentor.

The survey also found that 62% of Gen Z workers would like more discussions about their career path, but their bosses are often too busy. Workers who felt supported by their managers were seven times more likely to report significant career progress. Myers suggests that managers should not offload their mentoring responsibilities onto AI and should prioritize learning and development opportunities, which are highly valued by younger employees. Despite the rise of AI, the relationship with their manager remains the most important work relationship for employees.

Key takeaways:

  • Almost half of Gen Z workers believe that chatbots and social media provide better career advice than their managers, according to a recent survey.
  • Workers who felt supported by their managers were seven times more likely to report significant career progress in the past year.
  • Many Gen Z workers value learning and development opportunities as much as, or more than, promotions or title increases.
  • Despite the rise of AI and tech in career development, the relationship with a line manager remains the most important work relationship, emphasizing the need for managers to advocate for on-the-job training and development.
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