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AI Can Replace 'Work About Work' Tasks, Business Survey Says

Dec 18, 2023 - pymnts.com
A recent survey by ResumeBuilder found that 37% of the 750 AI-using business leaders interviewed said that AI replaced workers this year, and 44% predict job cuts next year due to AI efficiency. However, experts argue that while AI has led to layoffs, it also allows businesses to rethink the roles of their employees. For example, Alex Hood, chief product officer at Asana, suggests that AI could reduce time spent on tasks such as status updates and cross-departmental communication, freeing up employees for more valuable work.

Marc Cenedella, founder of Leet Resumes and Ladders, believes that as AI takes on task-based assignments, human workers will have the opportunity to demonstrate their worth by focusing on integrating, structuring, or defining task-based work. This shift is compared to the transition in the 20th century when word processors replaced typists. A recent paper by MIT researchers supports this view, suggesting that AI tools can enable workers in various fields to do more expert work, potentially reducing inequality, increasing productivity, and boosting pay.

Key takeaways:

  • A recent survey by ResumeBuilder found that 37% of the 750 AI-using business leaders interviewed said that AI replaced workers this year, and 44% predict job cuts next year due to AI efficiency.
  • Despite these statistics, many experts believe that AI will not end human employment but rather change the nature of work, allowing employees to focus on more complex tasks.
  • Marc Cenedella, founder of Leet Resumes and Ladders, compared the shift to when word processors replaced typists, suggesting that automation can lead to job creation in new areas.
  • A paper by researchers at MIT argues that AI tools can enable workers in various fields to do more expert work, potentially reducing inequality, raising productivity, and boosting pay.
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