The platform provides a suite of features that improve customer experience, increase efficiency, and reduce costs. It offers 24/7 support, data privacy and security, and multi-platform support. It requires an OpenAI API and offers different pricing plans based on requirements and use. The AI chatbot has automatic translation capabilities and can understand voice and text messages in multiple languages.
Key takeaways:
- AI Chatbot Support is a customer support platform that provides autonomous AI chatbots and live chat support to businesses, integrating with a wide range of platforms including websites, social media, messaging apps, and more.
- The AI chatbot can be trained on your website content, PDFs, chatbot knowledge base, live chat messages and past customer interactions to provide accurate and relevant customer support.
- AI Chatbot Support offers a suite of features including improved customer experience, AI chat management system, multi-chat management, increased efficiency, multi-platform support, cost savings, and 24/7 availability.
- The platform is committed to data privacy and security, and requires an OpenAI API for use. It also offers automatic translation capabilities and can understand voice and text messages in multiple languages.