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AI company trolls San Francisco with billboards saying “stop hiring humans”

Dec 10, 2024 - arstechnica.com
Artisan CEO Jaspar Carmichael-Jack defended the company's provocative advertising campaign, which features dystopian messaging, by stating that it reflects the changing nature of the world due to AI. Artisan's primary product is an AI "sales agent" named Ava, designed to automate customer outreach without human input, purportedly at a fraction of the cost of human labor. However, skepticism about these claims is warranted given the current limitations of AI technology. The company plans to expand its AI offerings into other fields such as marketing, recruitment, finance, and design, though Ava remains its sole product at present.

The company's billboards, visible throughout San Francisco, contribute to a sense of existential unease in a city already grappling with post-pandemic tensions. Some of the billboard messages include phrases like "Hire Artisans, not humans" and comments on remote work frustrations, such as "Artisan's Zoom cameras will never 'not be working' today." These advertisements aim to capture attention through bold messaging, aligning with Artisan's strategy to stand out in the evolving AI landscape.

Key takeaways:

  • Artisan's CEO, Jaspar Carmichael-Jack, defends the company's bold and somewhat dystopian advertising campaign, emphasizing the changing nature of the world and the need for eye-catching messaging.
  • Artisan's main product is an AI "sales agent" named Ava, which claims to automate customer outreach with no human input and at a significantly lower cost than hiring human staff.
  • The company plans to expand its AI offerings beyond sales into areas such as marketing, recruitment, finance, and design, although Ava is currently its only product.
  • Artisan's billboards in San Francisco, featuring provocative messages, contribute to the city's ongoing tension and existential concerns, especially in the context of post-pandemic changes.
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