Viable offers a pricing plan that includes unlimited seats for the entire company. It integrates directly with over a dozen leading platforms like Zendesk, Intercom, and Gong, and can add data from virtually any source via Zapier. It also allows for the import of CSV files and connects seamlessly with existing workflows through its dynamic 2-way API. The platform is suitable for businesses of all sizes, from startups to enterprises, looking to understand qualitative data from key sources and build rigor into customer research, UX, or any feedback loop.
Key takeaways:
- Viable is a platform that uses AI to transform user feedback, boost customer satisfaction, and save time by automating feedback analysis.
- The platform uses 9 proprietary AI models in combination with GPT-3 and GPT-4 to deliver precise and reliable insights.
- Viable allows customization according to unique business objectives and integrates with popular tools like Zendesk and Intercom.
- Viable offers different pricing plans, all of which include unlimited seats for the entire company and various features like data ingestion API access, advanced API access, and the ability to train AI with your data.