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'AI granny' scambaiter wastes telephone fraudsters' time with boring chat | TechCrunch

Nov 15, 2024 - techcrunch.com
U.K. mobile network O2 has developed an "AI granny" named Daisy to combat telephone scams. The bot, created with the help of YouTuber and "scambaiter" Jim Browning, uses human-like rambling chat to keep scammers on the line, wasting their time with stories of family, knitting, and fake personal information, including bank details.

The initiative, which was launched to mark International Fraud Awareness Week, has reportedly kept numerous fraudsters on calls for up to 40 minutes. However, O2 has clarified that the bot is not available for public use, as it has been implemented through specific phone numbers owned by the company that have been added to scammer lists.

Key takeaways:

  • U.K. mobile network O2 has created an 'AI granny' named Daisy to keep scammers on the line and waste their time with rambling chat and false personal information.
  • The bot was made with the help of YouTuber, software engineer, and 'scambaiter' Jim Browning, and uses various AI models to listen and respond to calls.
  • O2 managed to get some of its own phone numbers added to lists used by scammers for this exercise.
  • Designed for International Fraud Awareness Week, the company claims it has kept numerous fraudsters on calls for up to 40 minutes at a time.
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