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AI Is Becoming a Band-Aid over Bad, Broken Tech Industry Design Choices

Dec 06, 2023 - news.bensbites.co
The article criticizes tech companies, particularly Apple and Google, for their messy and bloated design choices, which have made their products increasingly difficult to use. The author argues that these companies are using artificial intelligence (AI) to patch over their poor design decisions, essentially selling basic usability back to consumers. The author refers to this as the "Rot Economy," where tech companies are incentivized for growth and revenue expansion, leading to a bloated user experience.

The author also criticizes the use of AI-based user interfaces, arguing that they deprive users of choice and allow tech giants to control decision-making. The author suggests that AI is used to guide users towards experiences that benefit the company, rather than the user. The author concludes by urging consumers to demand more from these companies, which have turned our digital lives into trillion-dollar enterprises.

Key takeaways:

  • Corporations are using artificial intelligence to patch over messy design choices, selling basic usability back to consumers.
  • Companies like Apple and Google are prioritizing growth and revenue over user experience, leading to bloated and difficult-to-navigate interfaces.
  • Artificial intelligence-based user interfaces, such as Siri and Alexa, limit user choice and control, often prioritizing the company's preferred experience over the user's.
  • The author argues that consumers should demand better from these tech companies, as they have turned our digital lives into trillion-dollar enterprises.
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