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AI Is Key To Successful Automation Efforts—Here’s What That Looks Like

Nov 06, 2023 - forbes.com
The article discusses the convergence of AI and automation, comparing it to the birth of the PC or the internet, and its potential to reshape the world. It highlights the need for increased productivity to compensate for a shrinking workforce in countries like the U.S., China, and Japan. The author suggests that AI and automation are key to achieving this, with 88% of business leaders in a survey stating that AI is crucial to successful business process automation.

The article then provides examples of how AI and automation could be applied in healthcare, finance and accounting, and manufacturing, potentially saving significant time and improving productivity. It concludes with recommendations for organizations looking to deploy AI and automation, including having an executive sponsor, considering it a joint program between business leaders and IT, starting all new initiatives in the cloud, and encouraging employee engagement.

Key takeaways:

  • AI plus automation is considered critical to growth and efficiency by business leaders, with 88% saying AI is key to successful business process automation.
  • AI plus automation can significantly increase productivity in various sectors, including healthcare, finance and accounting, and manufacturing.
  • Successful deployment of AI plus automation requires an executive sponsor, joint program between business leaders and IT, starting all new initiatives in the cloud, and encouraging employee engagement and upskilling.
  • Investments in AI plus automation will outweigh investments in traditional robotic process automation alone and help organizations combat growth and productivity crises.
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