Octoparse VOC offers several features including the ability to centralize reviews, analyze buyer personas and customer profiles on product pages, surface important questions from customer Q&As, and compare products against competitors. It collects and organizes authentic reviews based on any URL, keyword, or ASIN provided. The tool also offers a side-by-side chart view for easy comparison of products against competitors.
Key takeaways:
- Octoparse VOC provides instant review analysis, surfacing customer pain points, drivers, and sentiment from online reviews and transforming them into accurate insights.
- It utilizes Generative AI and adaptive NLP model to create human-quality insights reports at scale.
- Octoparse VOC provides actionable insights tailored to business, showcasing where and how you can win market share based on product feedback trends.
- It offers features like centralizing reviews, on-page analysis, peeking into customer Q&As, and comparing insights reports to understand your product's performance against competitors.