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AI roused real estate amid a banner year for proptech

Dec 29, 2023 - inman.com
The article discusses the major trends and developments in the proptech industry in 2023. The rapid evolution of artificial intelligence (AI) was the most talked-about news event, with companies like ChatGPT leading the way. Zillow continued to expand its business model, making smart acquisitions and rolling out new products. Despite a decrease in venture capital investment in proptech, there were still some bright spots in funding at the start of the year. Other notable developments included the launch of BoomTown Pro by Inside Real Estate, the legalisation of Pacaso's second home solution in multiple markets, and the increasing adoption of AI by multiple listing services.

The article also predicts that AI will continue to drive proptech advancements in the coming year. However, it warns that the cost of running AI models could hamper consumer-level innovation. It also suggests that ongoing commission lawsuits could impact how proptechs serve the industry, potentially affecting everything from back-end accounting standards to revenue forecasting, home valuations, and even agent count.

Key takeaways:

  • The rapid maturation of artificial intelligence (AI) was the most talked-about news event of 2023 in the real estate sector, with companies like Zillow making smart acquisitions and rolling out products for listing agents.
  • AI has not replaced anyone in the industry but has instead supercharged productivity tools, enhancing how people search for and decide on a home.
  • Zillow continued to lead the market share for real estate search portals, with 44% of the market for real estate web traffic.
  • Despite a decrease in venture capital investment in proptech, there were some bright spots, with $8 billion in new capital commitments made in the last week of January 2023 alone.
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