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AI voice mimcry is coming for your CRM

Jan 31, 2024 - inman.com
Ylopo, a proptech company, is utilizing AI to mimic human voices in multiple dialects and languages to capture new business in real estate. The company's AI, Raiya, has evolved from a chatbot to a quasi-free-thinking inside sales rep, capable of analyzing voice patterns and conducting live hand-offs to designated agents. The AI is also used in top-of-funnel lead conversion, leveraging chat-capture tactics to make appointments.

The article also mentions the potential risks of AI, specifically voice mimicry, citing an instance where President Biden's voice was used in a call campaign to discourage voting. Despite the risks, AI is seen as a game-changer in the real estate industry, with its ability to streamline business processes and replace certain tasks currently performed by agents. The article concludes by noting that AI is still just math and code, but its impact on industries like real estate is undeniable.

Key takeaways:

  • Ylopo is using AI to mimic human voices in multiple dialects and languages to capture new business for real estate.
  • ElevenLabs, another company working in voice-mimicking artificial intelligence, reached “unicorn” status with its latest round of funding amounting to $80 million.
  • Ylopo's AI, Raiya, has evolved from a chatbot to a quasi-free-thinking inside sales rep, capable of conducting a live hand-off to a designated agent and updating the user’s CRM.
  • Artificial intelligence is not going to replace real estate agents but will replace a lot of their tasks, according to Dr. R. David Edelman, an AI specialist and presidential technology advisor.
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