The author criticizes the delusion that AI can solve all problems and that human involvement is a failure of technology. They call for more transparency about the role of AI in products and services and for a shift in focus towards human involvement. The author concludes by urging Silicon Valley to stop "gaslighting" everyone about AI.
Key takeaways:
- AI washing is a deceptive marketing practice that overemphasizes the role of artificial intelligence in the product or service being promoted, often hiding the human involvement necessary to make the technology function.
- High-profile examples of AI washing include Amazon's 'Just Walk Out' technology and self-driving cars, both of which rely heavily on human intervention behind the scenes.
- AI washing misleads the public and the technology industry, leading to the belief that AI can solve problems it currently cannot and warping investment and funding decisions.
- The article calls for honesty about the capabilities and limitations of AI, and argues that human involvement in technology should not be seen as a failure, but as a necessary and often desirable component.