The company implemented a permanent ban on house parties in June 2022 after a temporary ban during the pandemic in 2020. It also introduced reservation screening technology in December 2022 to prevent guests from booking an entire home for one night unless they have received positive reviews from other hosts. However, the use of AI to predict rule-breaking behavior may raise concerns about perpetuating biases.
Key takeaways:
- Airbnb is using AI to identify guests who are likely to throw house parties before they secure a booking.
- The AI technology analyzes past guest arrivals to identify patterns and create a rule set.
- The company is also using AI to verify if listing pictures submitted by hosts match up with satellite images, helping to eliminate fake listings.
- While the use of AI can help predict rule-breaking behavior, it also raises concerns about potential perpetuation of racism and other biases.