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Amazon brings generative AI to Alexa | TechCrunch

Sep 20, 2023 - techcrunch.com
Amazon has announced plans to use a new generative AI model to enhance user experiences across its Echo devices. The model, optimized for voice, will enable more conversational interactions, taking into account body language, eye contact, and gestures. It will also interact with APIs to enable new smart home capabilities and give Alexa a more opinionated personality. The model will deliver unique experiences based on user preferences, interactions, and environmental information.

During a demonstration, the model was able to respond to questions about sports teams and game times, even after a pause in the conversation. It can also adjust its tone and response to express different emotions, such as affirmation, excitement, laughter, and surprise. Customers in the U.S. will soon have access to these new capabilities through a free preview on their existing Echo devices.

Key takeaways:

  • Amazon announced a new generative AI model that will improve experiences across its Echo devices, optimized for voice and tailored to customer preferences.
  • The new model will enable more conversational experiences, taking into account body language, eye contact, and gestures, and will interact with APIs to enable new smart home capabilities.
  • The AI model will give Alexa a more opinionated personality, and can adjust its tone and response to express various emotions, adapting to a person's natural pauses and hesitation for a more free-flowing conversation.
  • Customers in the U.S. will soon get access to these new capabilities through a free preview on Echo devices they already own.
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