Currently, Amazon Q is only available in preview mode in Oregon and northern Virginia in the US. The company's largest customers, including financial firms Vanguard and Deloitte, telecom companies Samsung and Verizon, and entertainment conglomerate Disney, could potentially leverage the AI chatbot once a more complete version is rolled out. Amazon's move into the AI chatbot space follows similar launches by competitors Google and Meta earlier in 2023.
Key takeaways:
- Amazon has launched an AI-powered assistant for businesses called "Amazon Q", which can be used for conversations, problem-solving, content generation, gaining insights, and connecting with company information repositories.
- The AI chatbot, Q, is part of Amazon's strategy to integrate generative AI across its product ecosystem and is expected to be beneficial to employees in various departments including HR, legal, product management, design, manufacturing, and operations.
- Amazon Q is currently in preview mode in Oregon and northern Virginia in the United States, with plans for a more complete version to be rolled out for use by employees of Amazon's largest customers, including Vanguard, Deloitte, Samsung, Verizon, and Disney.
- Amazon's investment in the AI space includes a $4 billion bet on Anthropic, the team behind the Claude 2 chatbot, and the company faces competition from Google and Meta, who have released their own AI chatbots, as well as Microsoft's $13 billion investment in OpenAI.