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Amazon unleashes Q, an AI assistant for the workplace

Nov 29, 2023 - arstechnica.com
Amazon has launched Amazon Q, an AI chatbot developed by Amazon Web Services (AWS) for corporate environments. The chatbot is designed to assist employees with tasks such as summarizing documents, managing internal support tickets, and providing policy guidance. It also serves as a programming assistant. Unlike its competitors, Amazon Q is not built on a singular AI large language model but uses a platform called Bedrock, integrating multiple AI systems.

Amazon Q is positioned against existing corporate AI tools like Microsoft's Copilot, Google's Duet AI, and ChatGPT Enterprise. The launch of Amazon Q is part of Amazon's intensified focus on AI, following significant investments in the field. Amazon Q is priced at $20 per user per month, lower than Microsoft and Google's enterprise AI solutions. It is currently available in preview in AWS Regions US East and US West.

Key takeaways:

  • Amazon has unveiled Amazon Q, an AI chatbot developed by Amazon Web Services (AWS) for corporate environments. It can assist with tasks like summarizing documents, managing internal support tickets, and providing policy guidance.
  • Unlike some of its competitors, Amazon Q uses a platform called Bedrock, integrating multiple AI systems, including Amazon's Titan and models from Anthropic and Meta.
  • Amazon Q is priced at $20 per user per month, which is lower than Microsoft and Google's enterprise AI solutions, which are priced at $30 per user per month.
  • The Amazon Q name is unrelated to recent rumors about an OpenAI breakthrough called "Q*" that caused premature hype over the development of AGI (artificial general intelligence).
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