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Amazon's gen AI-powered Alexa is coming - how much it could cost you

Feb 06, 2025 - zdnet.com
Amazon is reportedly set to unveil a new AI-powered version of Alexa at an event on February 26, hosted by Panos Panay in New York. This generative AI voice service will enhance Alexa's capabilities, allowing it to respond to multiple prompts in a single conversation, act autonomously, and remember user preferences. Initially, the service will be offered for free to a limited number of users, with plans to potentially charge $5 to $10 monthly thereafter. The classic version of Alexa will remain free.

The AI-enhanced Alexa aims to improve user engagement and help Amazon financially, as Alexa has historically been a financial loss for the company. Analysts suggest that if 10% of active Alexa users subscribe to the paid service, Amazon could generate $600 million annually. The project has faced delays due to concerns about response quality and speed, but the upcoming event is expected to officially introduce the new capabilities.

Key takeaways:

  • Amazon plans to unveil an AI-powered Alexa with generative AI capabilities at an event on February 26.
  • The new Alexa will be able to handle multiple prompts in a single conversation and act as an agent to carry out tasks independently.
  • Amazon is considering charging a monthly fee for the AI-powered Alexa, while the classic version will remain free.
  • The AI-enhanced Alexa aims to improve user engagement and potentially generate significant revenue for Amazon.
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