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Amazon’s palm-scanning service now lets you sign up from your phone

Mar 28, 2024 - theverge.com
Amazon has launched a new app, Amazon One, on iOS and Android that allows users to sign up for its palm recognition service from their phones. Users can take a photo of their palm to set up their account and start using the palm scanning feature at locations that support the verification technology. The service, previously requiring in-person enrollment, is available at all Whole Foods stores in the US, some Panera Bread locations, and over 150 stadiums, airports, fitness centers, and convenience stores.

The app uses generative AI to analyze the palm vein structure and create a unique numerical representation of the user's palm. For age verification, users need to add a payment method and upload an ID photo. The app also supports linking loyalty programs, season passes, and gym memberships. Despite privacy concerns, Amazon assures that the palm images are encrypted and sent to a secure domain in the Amazon Web Service cloud, and the app includes additional layers of spoof detection.

Key takeaways:

  • Amazon has launched a new app, Amazon One, on iOS and Android that allows users to sign up for its palm recognition service directly from their phone.
  • The service, which was previously only available at physical locations, allows users to make purchases or verify their age using their palm print.
  • The app uses AI to analyze the user's palm vein structure and match the photo from a phone's camera to the 'near-infrared imagery' from an Amazon One device.
  • Despite Amazon's assurances of encryption and security, the technology has raised privacy concerns as unlike a password, a palm print cannot be changed.
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