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Americans See Lots of Reasons to Worry About AI, Pew Survey Finds

Apr 04, 2025 - cnet.com
A Pew Research Center survey reveals a significant divide between AI experts and the general public regarding the impact of artificial intelligence. While 56% of AI experts believe AI will positively affect the US in the next 20 years, only 17% of the public shares this optimism, with 35% anticipating negative effects. The public is particularly worried about job losses, with 64% expecting fewer jobs due to AI, compared to 39% of experts. Both groups agree that cashiers and journalists are at risk, but experts are more concerned about truck drivers losing jobs. Despite the hype around AI, its integration into workplaces remains limited, with only a sixth of US workers using AI tools.

The surveys also highlight differing levels of concern and excitement about AI. Among the general public, 51% are more concerned about AI's increased use, while 47% of experts are more excited, citing potential benefits like automation of repetitive tasks and advancements in medicine. However, both groups express concerns about issues such as inaccurate information, deepfakes, and misuse of personal data. The report underscores a shared desire for more personal control over AI and better government oversight, despite the experts' generally more positive outlook on AI's potential.

Key takeaways:

  • AI experts are more optimistic about AI's impact on the future compared to the general public, with 56% of experts expecting a positive impact versus only 17% of the public.
  • Both AI experts and the general public are concerned about job losses, particularly for roles like cashiers and journalists, with truck drivers also highlighted as at risk by experts.
  • There is a significant divide between experts and the public on AI's potential benefits, with experts more excited about improvements in areas like medicine and automation of tasks.
  • Concerns about AI include issues like inaccurate information, impersonation, and misuse of personal data, with the public particularly worried about job loss.
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