Apple faces criticism after AI iPhone feature wrongly summarized news
Dec 20, 2024 - businessinsider.com
Apple is facing criticism over a new generative AI feature in its iOS 18.2 update, which inaccurately summarizes iPhone notifications. The feature, intended to provide users with a quick overview of missed notifications, has been reported to produce false information. Notably, it incorrectly summarized a BBC alert, claiming that Luigi Mangione had committed suicide, and a New York Times article, suggesting Israeli Prime Minister Benjamin Netanyahu had been arrested. Both summaries were inaccurate, leading to concerns about the reliability of the feature.
The nonprofit Reporters Without Borders has urged Apple to remove the feature, emphasizing the risk of AI-generated misinformation damaging media credibility and public trust. The BBC has filed a complaint with Apple, highlighting the importance of accurate information in maintaining audience trust. Apple, along with the BBC, the NYT, and Reporters Without Borders, has not yet responded to requests for comment.
Key takeaways:
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Apple's new generative AI feature in iOS 18.2 is facing backlash for inaccurately summarizing news notifications.
Instances of misinformation include false claims about the BBC and New York Times articles.
Reporters Without Borders has urged Apple to remove the feature due to concerns over media credibility and public trust.
The BBC has filed a complaint with Apple to address and resolve the issue.
