Apple pauses AI summaries of news notifications, acknowledging a big flaw that drew backlash from publishers
Jan 17, 2025 - businessinsider.com
Apple has temporarily disabled AI-generated news summaries in its latest software release due to criticism from media outlets over factual inaccuracies. The feature, part of Apple's generative AI platform, Apple Intelligence, was intended to highlight important news for users but faced backlash after incidents like a false report involving a suspect in a high-profile case. Apple confirmed the pause in the feature across iPhones, Macs, and iPads, stating they are working on improvements for future updates.
This move highlights the challenges tech companies face with AI technology, which has been prone to generating inaccuracies. Despite CEO Tim Cook's enthusiasm for AI as a "new chapter in Apple innovation," analysts remain skeptical about its ability to drive an iPhone upgrade cycle. Apple recently received a "sell" downgrade from analyst Craig Moffett, who expressed concerns that consumers are not significantly influenced by AI functionality.
Key takeaways:
Apple has temporarily disabled AI summaries of news notifications due to criticism over factual errors.
The generative AI feature faced backlash from media companies for inaccuracies in news summaries.
Apple is working on improvements and plans to reintroduce the feature in a future software update.
There are concerns about the effectiveness of Apple's AI in triggering an iPhone upgrade cycle.