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Apple suspends AI-generated news alert service after BBC complaint

Jan 17, 2025 - theguardian.com
Apple is suspending an AI feature that inaccurately summarized news headlines after complaints from organizations like the BBC. The feature falsely reported incidents such as Luigi Mangione's suicide, Luke Littler winning the PDC World Darts final prematurely, and Rafael Nadal coming out as gay. Other errors included a false claim about Israeli Prime Minister Benjamin Netanyahu's arrest. The feature, part of Apple's AI initiative, will be temporarily unavailable as the company works on improvements, including a version that warns users of potential errors.

The suspension follows calls from the UK's National Union of Journalists to remove the service to prevent misinformation. The feature, which grouped news notifications into a single alert, was available in the US, UK, Australia, and Canada. Apple plans to introduce a revised version with error warnings and italicized text. The BBC expressed satisfaction with Apple's decision to pause the feature, emphasizing the importance of accurate news delivery to maintain audience trust.

Key takeaways:

  • Apple is suspending an AI feature that inaccurately summarized news headlines after complaints from organizations like the BBC.
  • The AI-generated summaries falsely reported events, such as a shooting involving Luigi Mangione and incorrect sports outcomes.
  • Apple plans to improve the feature and reintroduce it with warnings for potential errors, using italicized text.
  • The National Union of Journalists in the UK had called for the feature's removal to prevent misinformation.
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