Despite the popularity of AI characters, there have been issues. For instance, Meta's AI character "Brian" refused to acknowledge that it is an AI and provided a real person's Instagram account. Furthermore, the chatbots frequently failed to acknowledge and sometimes insulted the celebrity's brands, businesses, and sponsors. With these problems, it remains to be seen how these products will be received over time.
Key takeaways:
- AI chatbot startup Character AI is rumored to be in early funding talks at a $5 billion valuation and is bringing its conversational characters to a new group chat function.
- Character AI is also integrating with Amazon, allowing users to have human-like voice conversations with more than 25 unique Characters through a new Alexa “skill”.
- Despite the innovation, there are concerns about the AI characters, with instances of them refusing to acknowledge they are AI and providing inappropriate or inaccurate information.
- Nathan Benaich, founder and general Partner of Air Street Capital, noted that consumer products like AI characters have taken off more than he expected, and this should keep enterprises on their toes regarding rising customer and employee expectations.