The company previously integrated speech-to-text functionality using the Whisper API and is now upgrading to OpenAI’s WebRTC-based Real-time API, which supports function calling. This upgrade aims to enhance automation features, including barcode-driven actions, to create more efficient workflows. The ultimate goal is to integrate this system with Bishop, their product-picking robot, to further streamline operations.
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- The company has developed an AI-agent-based ERP platform called Koi to improve efficiency in handling maker and STEM education electronics with slim profit margins.
- Koi assigns email addresses to database objects like orders and customers, allowing it to automatically extract information and perform tasks such as creating quotes and providing tracking updates.
- The company is enhancing its speech system by integrating OpenAI’s WebRTC-based Real-time API, which includes function calling support, to improve automation and workflows.
- Future plans include integrating the system with Bishop, a product-picking robot, to further streamline operations.