The report also notes that 84% of IT professionals are satisfied with corporate support for IT initiatives, except regarding AI and security risks. Despite a slight decrease in expected IT budget growth, automation is emphasized as essential for managing increasing workloads and maintaining productivity. Key findings include the prevalence of remote work support, tool sprawl challenges, and the importance of end-user satisfaction. Auvik's platform aims to simplify IT management through automation and seamless deployment, supporting diverse networks and applications.
Key takeaways:
- The rise of the IT generalist is driven by a talent gap, tool sprawl, and evolving technology, requiring IT professionals to have broad knowledge across various IT functions.
- 78% of IT professionals report that work stressors prevent them from upskilling, highlighting the need for AI and automation to attract, support, and retain IT talent.
- 60% of IT professionals feel burnt out, with the heaviest workload falling on senior employees and Baby Boomers, who are retiring at a high rate.
- Organizations need to integrate AI and automation into daily operations to manage growing workloads and support IT teams, with 70% of respondents expecting IT budget growth this year.