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AWS re:Invent up close: A deep dive on Amazon Q - SiliconANGLE

Dec 01, 2023 - siliconangle.com
Amazon Web Services (AWS) CEO Adam Selipsky announced Amazon Q, a generative artificial intelligence (AI) system, at the re:Invent keynote. Amazon Q is designed to understand a company's systems, data repositories, and operations, and provide answers to questions quickly through natural language interactions. The system also ensures security by understanding existing identities, roles, and permissions. Selipsky outlined four use cases for Amazon Q: as an AWS expert, a business expert, a business intelligence expert, and a contact center expert.

Amazon Q has been trained on 17 years of AWS knowledge and can assist with AWS Management Console documentation, work in team chats like Slack, and help with options for building a web app in AWS. As a business expert, Q can connect to 40 of the top enterprise systems, allowing employees to ask complex questions and get detailed answers relevant to their role. The machine learning-powered BI service QuickSight now has Amazon Q built in, enabling users to create dashboards and reports in minutes. As a contact center expert, Q can assist agents in real-time with responses, actions, and links to relevant articles.

Key takeaways:

  • Amazon Web Services announced Amazon Q, a generative AI application that understands a company's systems, data repositories, and operations, and provides answers to questions quickly.
  • Amazon Q has been trained on 17 years of AWS knowledge and can assist with AWS Management Console documentation, explore AWS capabilities, and provide step-by-step instructions for getting started.
  • Amazon Q can connect to 40 of the top enterprise systems, allowing employees to ask complex questions and get detailed answers relevant to their role in an organization.
  • The machine learning-powered BI service QuickSight now has Amazon Q built in, enabling users to create dashboards and reports in minutes by asking Q to visualize what they’d like to see.
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