AWS to End Support for Collaboration Solution Amazon Chime | PYMNTS.com
Feb 20, 2025 - pymnts.com
Amazon Web Services (AWS) announced that it will discontinue its collaboration solution, Amazon Chime, ceasing support by February 20, 2026. Starting February 19, 2025, no new customers will be accepted. Existing users can continue using the service until the 2026 deadline, after which they will lose access to features like hosting meetings and managing users. AWS suggests transitioning to other collaboration tools such as AWS Wickr, Zoom, Webex, and Slack. Amazon Chime, launched in 2017, was designed to facilitate meetings, chats, and business calls without ongoing maintenance fees.
The announcement follows Amazon's decision to discontinue Inspire, a social commerce feature in its mobile app, introduced in 2022. This move aligns with Amazon's strategy to focus on features that resonate most with customer needs. The broader market for collaboration tools is evolving, with new solutions incorporating generative AI to enhance project management and communication.
Key takeaways:
Amazon Web Services (AWS) will stop supporting Amazon Chime on February 20, 2026, and will not accept new customers starting February 19, 2025.
Existing Amazon Chime customers can use the service until February 20, 2026, after which they will lose access to its features.
Amazon suggests transitioning to other collaboration solutions like AWS Wickr, Zoom, Webex, and Slack.
The announcement follows Amazon's decision to discontinue its social commerce feature, Inspire, in its mobile app.
