The chatbot can automate support on various platforms, delegate repetitive queries, and transfer critical issues to human agents. It can be integrated with existing customer support tech stacks and can be trained without any coding knowledge. Kommunicate's chatbot can resolve over 80% of queries instantly, provide personalized support at scale, and be trained on multiple knowledge sources. It is trusted by enterprises globally and offers a 30-day free trial.
Key takeaways:
- Kommunicate's generative AI-powered chatbot can resolve over 80% of customer queries instantly and accurately, allowing human agents to focus on complex cases.
- The AI chatbot can be trained on multiple knowledge sources such as website URLs, documents, and help center articles, ensuring accurate and updated information.
- The chatbot can be integrated with existing customer support tech stacks like Zendesk, Freshdesk, Zoho Desk, Pipedrive, or any other ticketing and CRM system.
- Generative AI refers to AI systems capable of creating content that can be indistinguishable from content created by humans, and has a wide range of applications including customer support, content creation, and personalized user experiences.