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Blockchain, Web3 And GenAI: The Tech Superheroes Of Today

Dec 27, 2023 - forbes.com
The article discusses the potential of Web3, blockchain, and generative AI (GenAI) in transforming the digital world. Web3 is likened to a platform that enables online business without heavy reliance on corporations, blockchain is compared to a secure diary for keeping records safe, and GenAI is described as a doctor who understands your needs. The author mentions how these technologies are being used to enhance processes in organizations, citing examples like blockchain in supply chain management and AI-driven algorithms for personalized services.

The article also delves into specific use cases such as certification verification using blockchain, the Web3 revolution, and GenAI's customer care chatbots. It highlights the challenges faced in each case and suggests remedies. For instance, privacy concerns in blockchain certification verification can be addressed using encryption, while user experience and scalability issues in Web3 can be tackled by improving user interfaces and exploring scaling strategies. The author concludes by emphasizing the importance of staying informed and identifying practical uses of these technologies.

Key takeaways:

  • Web3, Blockchain, and GenAI are revolutionizing the tech industry by making the internet safer and smarter, with each having its unique set of abilities.
  • Blockchain technology can be used for certification verification, securing educational credentials against tampering and making them universally accepted.
  • Web3 is offering decentralized, secure and user-centric solutions, revolutionizing various industries. However, challenges like user experience, accessibility, scalability and performance need to be addressed.
  • GenAI's customer care chatbots, like those provided by Zendesk, improve customer satisfaction by offering real-time help and automating responses to frequently asked questions.
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