Despite the growing adoption of monitoring tools, many employees feel stressed by being monitored, with 56% reporting tension according to the American Psychological Association. However, some employees become more accepting once they understand the technology's purpose. Employers are also considering AI and advanced analytics investments, with 86% of executives planning such investments in 2025. The focus on monitoring and AI reflects a broader trend of companies seeking to enhance productivity and reduce headcount, with layoff announcements rising and cost reduction being a top priority for business leaders.
Key takeaways:
- Demand for employee surveillance software increased by 54% from March 2020 to June 2023, driven by the rise of remote work and cost-cutting pressures.
- 73% of employers use recordings of calls, emails, or messages in performance reviews, and 37% have used recordings to terminate employees.
- Employee monitoring software providers like Insightful and Time Doctor have seen significant growth, with Insightful expecting a 70% increase in clients in 2024.
- While employers are increasingly adopting monitoring tools, 56% of monitored workers report feeling tense or stressed, highlighting a disconnect between employer and employee perspectives on surveillance.