Leaders at the World Economic Forum suggest framing the inclusion of AI as augmentation rather than automation, emphasizing how it can make jobs more enjoyable and productive. They also suggest that integrating AI might change employee roles but could result in net growth in the workforce and make jobs more interesting. The leaders believe that addressing employee concerns and showing how the change can be positive can help gain their buy-in.
Key takeaways:
- 31% of organizations report employee resistance to using AI, according to the Cisco AI Readiness Index.
- 97% of respondents said that the urgency to use AI-powered technologies has increased at their companies in the last 6 months.
- Leaders suggest being clear about AI use cases, outlining potential benefits, and providing specific examples of how it might be used to get employees on board.
- CEOs of Coursera and KPMG suggest explaining to employees how AI might make their jobs better or more enjoyable, and how it could lead to both revenue growth and growth in the workforce.