To use Kotae, businesses simply enter their website URL, upload text documents, or set up an FAQ. The chatbot can then be embedded on the website, ready to interact with customers. Kotae can handle routine customer questions, allowing businesses to focus on higher-value interactions. It provides instant responses, keeping qualified leads engaged, and its responses are grounded in the company's knowledge base.
Key takeaways:
- Kotae is a smart chatbot for small businesses that can automate 80% of customer inquiries.
- Kotae can be trained and customized using your website scrapes, training files, and FAQs, and can be continually enhanced over time by leveraging chat history and adding more training data.
- Kotae offers comprehensive support for customers in over 80 languages and is available 24/7.
- Using Kotae can save time by handling routine customer questions, allowing your team to focus on higher-value interactions and manage more complex queries.