Despite the errors, Pichai remains optimistic about the usefulness of AI Overviews. However, the mistakes have sparked outrage online and have further tarnished the reputation of Google's flagship product, Search. Critics argue that Google is taking a risk by competing against Perplexity & OpenAI, suggesting that the company should focus on developing AI for more valuable use cases beyond Search.
Key takeaways:
- Google's AI Overviews feature has been criticized for providing incorrect answers to search queries, such as suggesting to use glue on pizza to prevent the cheese from sliding off.
- Google CEO Sundar Pichai acknowledges these errors, referring to them as an 'inherent feature' of AI large language models (LLM) and an 'unsolved problem'.
- Despite the errors, Pichai remains optimistic about the usefulness of AI Overviews and believes that progress is being made in improving its accuracy.
- The errors made by AI Overviews have caused controversy online and have further damaged the reputation of Google's Search feature.