The discussion around AI in the workplace is intensifying, with experts like Alan Flower from HCLTech highlighting the need for collaboration between human and agentic workforces. Becky Frankiewicz from ManpowerGroup notes that companies are considering the necessity of "AI managers" to oversee AI agents. Franklin emphasizes the importance of governance and education in integrating AI into the workforce, advocating for a balanced approach that fosters trust and collaboration between humans and AI.
Key takeaways:
- Agentic AI, which operates independently of human input, is a major topic at the World Economic Forum in Davos, raising questions about its integration into the workforce.
- Businesses are considering how to manage AI agents alongside human employees, including whether AI should have KPIs and be treated like human workers.
- There is a growing need for governance and education around AI in the workplace to ensure effective collaboration and trust between human and AI workers.
- Companies are exploring the potential need for "AI managers" to oversee AI agents, highlighting the evolving role of AI in business operations.