The new feature is expected to enhance chatbot performance and user experience by enabling customers to make informed decisions based on a clear understanding of executed actions and their outcomes. ChatBotKit is excited about the potential positive impact this feature will have on the chatbot development process.
Key takeaways:
- ChatBotKit Skillsets now have the capability to record skillset action events, providing full visibility into the actions being performed and their results.
- This new feature is beneficial for service improvements, debugging, and troubleshooting issues with the Skillset abilities.
- Customers can access all events in the Event Log associated with each Skillset or Ability, allowing them to track and analyze the actions taken by their chatbots.
- This feature will help customers make informed decisions to enhance their chatbot's performance and deliver a better user experience.