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Chatbots just showed scientists how to make social media less toxic

Nov 14, 2023 - businessinsider.com
Scientists are using AI chatbots to model social networks and study human behavior. In an experiment led by Petter Törnberg, a computer scientist at the University of Amsterdam, 500 chatbots were used to simulate a day on Twitter. The bots were given different personas and were exposed to three different models of the platform: an echo chamber, a discover feed, and a bridging algorithm that showed posts liked by bots of the opposite political party. The experiment aimed to study how to create a less polarized and less toxic social network.

However, the use of AI bots in such experiments raises ethical questions. The bots are often trained with personal data and can potentially infer personal secrets. Questions arise about the need for consent from the person on whom the bot is based, and the financial or ethical obligations researchers may have towards them. Despite these concerns, the use of AI bots in scientific research could potentially enhance our understanding of human behavior in various fields.

Key takeaways:

  • Scientists are using AI chatbots to simulate human behavior on social media platforms, with the aim of creating a less polarized and toxic environment.
  • These chatbots are given specific personas and are used to study how different algorithms can influence interaction and discourse on these platforms.
  • While the results are promising, there are concerns about the validity of the data and the ethical implications of using personal data to create these bots.
  • Despite these concerns, the use of AI in this way could potentially revolutionize our understanding of human behavior and the dynamics of social media.
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